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Salesforce Salesforce-Slack-Administrator Passing Score, Salesforce-Slack-Administrator Exam Tips

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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

TopicDetails
Topic 1
  • Workspace Administration: This domain assesses the competencies of Salesforce administrators in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created and manage the approval process for workspace creation.
Topic 2
  • Fundamentals: This section of the exam measures the skills of Salesforce Administrators and covers the key privileges and responsibilities associated with each Slack user role. Candidates will identify unique features of Slack's paid plans and understand the common responsibilities shared by Admins and Owners. Additionally, this section emphasizes the importance of workspace and organization-level settings and dashboards, focusing on how they contribute to effective Slack management.
Topic 3
  • Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.
Topic 4
  • App Administration: This section evaluates the skills of Slack Administrators in managing applications within Slack. Candidates will summarize the value of interoperability for both decision-makers and end-users while learning to use Workflow Builder for automating tasks.

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Salesforce Certified Slack Administrator Sample Questions (Q171-Q176):

NEW QUESTION # 171
You're an Org Admin responsible for managing your organization's three workspaces, which are grouped by business vertical. Your organization wants to increase Slack usage to include additional users from other departments, and you anticipate this will result in requests for additional workspaces to house vertical-specific channels. You want to ensure there's a clear policy in place for end users to follow when requesting new workspaces.
Given these business requirements, what is the best way to manage requests to create new workspaces?

  • A. Do not allow end users to request new workspaces; instead, encourage them to create more channels.
  • B. Review, collaborate, approve, and reject workspace requests in one public, searchable channel.
  • C. Encourage end users to create new workspaces themselves, then link the workspace URL to your organization via domain claiming.
  • D. Route workspace requests from an org-wide help channel to a private admin-only channel where admins can review business rationale of requests.

Answer: D


NEW QUESTION # 172
A few months ago, a team of developers at Blue Inc identified a new issue during testing and created a public channel called #bug-cricket to communicate about the issue. After some casual conversation back and forth in the channel, the team discovered that a problem with the old architecture caused this bug.
They may need to reference the history in the future.
Of note, there has not been any new activity in #bug-cricket for months, and the bug case has been closed. What should the team do with #bug-cricket?

  • A. Remove all members from the channel, and then archive it; this way, members can find messages via search but will not be able to browse the channel history itself.
  • B. Delete the channel; messages from a deleted channel are still available via search.
  • C. Archive the public channel; anyone can still browse the conversation history in Slack, and messages will appear in search results.
  • D. Convert the channel to private, and then archive it; members of the channel will retain access to the files.

Answer: C


NEW QUESTION # 173
You're an Org Owner for a financial organizations Slack Enterprise Grid. Someone accidentally shared confidential financial statements in a public Slack channel. You have since deleted the file; however, you want to track which users have downloaded the file from Slack.
What is the best way to do this?
(Select the best answer.)

  • A. Use the Import/Export Data tool under workspace settings to export the required public channel data.
  • B. Use the Audit Logs API to export the required public channel data.
  • C. Use the Audit Logs API to audit the file download action in the required public channel.
  • D. Use the Discovery APIs to export the required public channel data.

Answer: C


NEW QUESTION # 174
You're in charge of a Slack Enterprise Grid workspace design for your company. Your teammates provide dozens of suggestions about how the workspaces should be created in order to provide the best user experience.
Which approach should you choose?
(Select the best answer.)

  • A. Ensure the workspace design is loosely defined so that it can easily change over time.
  • B. Create new workspaces instead of multi-workspace channels to reduce irrelevant noise.
  • C. Create the minimum number of workspaces to meet your users' needs to limit context switching.
  • D. Define organization policies to prevent workspaces from differing from corporate standards.

Answer: C


NEW QUESTION # 175
Large Inc has a number of apps pre-approved in the App Directory for their teams to use, but their admins want to nominate a group of "App Approval Ambassadors" in addition to their Workspace Owners. These "Ambassadors" will be responsible for reviewing and approving or denying apps in a #plz-app-request channel.
How can the Org Admin ensure that these "Ambassadors" are able to most efficiently approve or deny apps?

  • A. Promote the "Ambassadors" to Workspace Owners in Slack.
  • B. Add the "Ambassadors" as "selected members or groups" to manage Approved Apps.
  • C. Have the "Ambassadors" conduct app review in the channel, using emoji to alert the Admins to whitelist the app.
  • D. Promote the "Ambassadors" to Workspace Admins in Slack.

Answer: C


NEW QUESTION # 176
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